FAQ

Suggested Delivery IdeaPlace book and any additional purchased printed letters/ calendars/ envelopes in box with tissue paper to wrap the book for your children from SantaPlace free printable Santa notecard on top of the book inside of the boxWrap box in festive Holiday red-and-white candy cane striped wrapping paper or use our exclusive Santa Stops Twice™ wrapping paper (coming soon) Attach the free printable North Pole gift tag addressed to your child(ren) on top of wrapped boxOptional to add candy cane inside or outside of the box Once your child is asleep, deliver the box under the Christmas Tree, in the Mailbox, Front Door or a magic spot from Santa. Somewhere where you know your child will find it! Then:Let your child(ren) discover the package naturallyBe excited and act surprised when your child(ren) see the package!Help your children read the book out loud and answer any questions your children may haveTalk about how awesome it is that Santa Understands™ your family and helps families like yours to celebrate on a different day. How exciting Santa is coming TWICE to visit them!Help your child(ren) fill out their letter(s) to Santa and put in envelopesMail the letters together in a mailbox Begin your countdown to your Family Christmas Day™ You may choose to download our calendar or use your own!Optional: A few days later, parents can:Download and Print the personalized return letter from Santa (optional)Deliver one addressed to each child confirming the Family Christmas Day™ in the mailboxHave child help you check the mailbox the day "Santa's mail" is in thereRead his letter together Begin building excitement for the family’s special Christmas Day! Please take a look at our Parent Guide in our website for more details.